Jewellery Care Guide

A little care goes a long way.

At Keira James Jewellery, we believe your favourite pieces are meant to be worn, loved, and treasured for years to come.

From everyday essentials to meaningful keepsakes, a little extra care can make all the difference in preserving their beauty and shine.

Whether you've chosen sterling silver, gold vermeil, solid gold, or diamonds and gemstones, we've put together a few simple tips to help you keep your jewellery looking its best.

Everyday Jewellery Care

Your jewellery is made to be enjoyed, and a few simple habits will help protect the pieces you love.

• Last on, first off. Put your jewellery on after applying perfumes, lotions, makeup, and other beauty products. Take it off before your evening skincare routine.

• Keep it dry. Remove jewellery before showering, swimming, or enjoying a hot tub. Moisture and chemicals can affect certain metals and finishes.

• Take a break during workouts. Remove jewellery before exercising, playing sports, or doing anything that could cause scratches, bending, or accidental damage.

• Store it safely. Keep your pieces in a cool, dry place, ideally in a soft pouch or lined jewellery box to prevent scratching and tangling.

• Give it a gentle wipe. After wearing, use a soft, lint-free cloth to remove oils, moisture, and everyday buildup.

• Avoid harsh chemicals. Household cleaners, chlorine, and abrasive products can damage metals, gemstones, and delicate finishes.

Caring for Your Jewellery by Material

Rhodium-Plated Sterling Silver

Timeless shine. Everyday elegance.

Our sterling silver jewellery is crafted from high-quality 925 sterling silver and finished with a layer of rhodium plating for an extra touch of brilliance.

Rhodium is a precious metal known for its bright, reflective finish and resistance to tarnishing. This protective layer helps maintain your jewellery's beautiful shine while giving it a polished, luxurious appearance.

Like all plated finishes, rhodium may gradually wear over time, particularly on pieces exposed to frequent friction or everyday use.

How to care for your rhodium-plated sterling silver:

• Gently wipe with a soft, dry, lint-free cloth after wearing.

• Avoid silver polishing cloths, abrasive cleaners, and jewellery dips, which may damage the rhodium finish.

• Remove before swimming, showering, exercising, or sleeping.

• Keep away from perfumes, lotions, chlorine, and household chemicals.

• Store separately in a soft pouch or lined jewellery box to prevent scratches.

• For deeper cleaning, use mild soap and lukewarm water when suitable for the entire piece, then rinse and dry thoroughly.

With a little care, your rhodium-plated sterling silver jewellery can maintain its beautiful brilliance for years to come.

Please note that gradual wear of the rhodium finish is a natural characteristic of plated jewellery and is not considered a manufacturing defect.

Gold Vermeil

The look of gold. The luxury of everyday wear.

Gold vermeil features a substantial layer of gold over a sterling silver base, giving you the beautiful warmth and elegance of gold at a more accessible price point.

While gold vermeil has a more substantial gold layer than standard gold plating, its finish may gradually wear with frequent use, friction, or exposure to moisture and chemicals.

How to care for your gold vermeil:

• Remove before showering, swimming, exercising, or sleeping.

• Keep away from perfumes, lotions, and beauty products.

• Gently wipe with a soft, dry, non-abrasive cloth after wearing.

• Store each piece separately in a soft pouch to help prevent scratches.

• Avoid silver polishing cloths, abrasive cleaners, and jewellery dips, which can damage or remove the gold finish.

With thoughtful care, you can help preserve the beautiful golden finish of your favourite pieces.

Please note that gradual fading or wear of the gold layer is a natural characteristic of vermeil jewellery and is not considered a manufacturing defect.

10K & 14K Solid Gold

A forever favourite.

There's something special about solid gold. Beautiful, durable, and timeless, our 10K and 14K gold jewellery is designed to become part of your everyday collection and, with proper care, be treasured for generations.

Unlike plated jewellery, solid gold doesn't have a surface layer of gold that can wear away. However, it can still scratch, bend, or become damaged if not handled carefully.

How to care for your solid gold:

• Remove before exercising, heavy lifting, or strenuous activities.

• Avoid chlorine, harsh cleaning products, and chemicals.

• When suitable for the entire piece, gently clean with warm water, mild soap, and a soft brush.

• Rinse thoroughly and dry completely with a soft cloth.

• Store separately to help prevent scratches.

A little care will help your solid gold pieces maintain their beauty for years to come.

Lab-Grown Diamonds

Real diamonds. Real brilliance. Endless sparkle.

Lab-grown diamonds are real diamonds, sharing the same chemical, physical, and optical properties as mined diamonds.

They're loved for their exceptional brilliance, timeless beauty, and lasting durability.

Although diamonds are incredibly hard, everyday oils, lotions, and beauty products can leave buildup on their surface, making them appear less sparkly.

How to care for your lab-grown diamonds:

• Gently clean with warm water, mild dish soap, and a soft toothbrush when appropriate for the setting and other materials. For rhodium-plated pieces, use a soft cloth or very gentle brush to protect the finish.

• Rinse thoroughly and dry with a soft, lint-free cloth.

• Avoid harsh chemicals and abrasive cleaning products.

• Remove before activities that could cause impact or damage to the setting.

• Store separately, as diamonds can scratch other jewellery.

• Check clasps and settings periodically to ensure your stones remain secure.

For delicate settings or jewellery featuring additional gemstones, we recommend professional cleaning.

A little regular cleaning is often all it takes to bring back that beautiful diamond sparkle.

Storing Your Jewellery

Good storage makes a difference.

When you're not wearing your favourite pieces, we recommend keeping them in their original Keira James packaging or a soft, lined jewellery box.

A few things to remember:

• Store jewellery separately to prevent scratching and tangling.

• Fasten necklace and bracelet clasps before storing to help avoid knots.

• Avoid humid spaces, especially bathrooms.

• Keep sterling silver in anti-tarnish pouches when possible.

• Protect jewellery from direct sunlight and extreme temperatures.

Taking a moment to store your pieces properly can help keep them looking beautiful between wears.

A Note About Our Warranty

We want you to feel confident in the quality and craftsmanship of every Keira James piece.

That's why eligible jewellery is covered by our one-year limited warranty against manufacturing defects, beginning on the original date of purchase.

Our warranty does not cover normal wear and tear, tarnishing, gradual plating wear, accidental damage, or damage resulting from improper care, subject to applicable consumer protection laws.

If something doesn't seem right with your jewellery, please reach out to our Customer Care team with your order number, clear photographs, and a brief description of the issue.

We're happy to review your concern and help determine the next steps.

For complete coverage information, please visit our Warranty Policy.

Need a Little Help?

Not sure how to clean a favourite necklace or care for a special piece? We're here to help.

Whether you have questions about cleaning, storage, or maintaining your jewellery, our team is happy to offer guidance.

Because your favourite jewellery deserves to be worn, loved, and enjoyed every day.