Made personal. Made meaningful.

At Keira James, we believe the most special pieces are the ones that tell your story. Whether you're celebrating someone you love, marking a meaningful moment, or creating something uniquely yours, personalized jewellery makes every detail a little more special.

From engraved keepsakes to meaningful birthstones and charms, here's everything you need to know about personalizing your jewellery.

Can I Personalize My Jewellery?

Absolutely! Select pieces in our collection can be personalized to create something truly meaningful.

Depending on the design, personalization options may include:

• Engraving names, initials, dates, or meaningful messages

• Adding birthstones to represent loved ones

• Choosing additional pendants or charms

• Selecting chain lengths and metal options

• Creating custom combinations of existing designs

Available personalization options are listed on individual product pages.

Can I Add a Pendant or Charm to an Existing Necklace?

Of course! Your story is always evolving, and your jewellery can too.

Many of our pendants and charms can be purchased separately, allowing you to add something meaningful to a necklace you already own.

Our Aura Birthstone Collection, for example, allows you to add additional birthstone pendants to celebrate children, family members, or special moments.

Whether you're celebrating a new addition to the family or simply refreshing your everyday necklace, adding a charm is a beautiful way to make your jewellery even more personal.

Please note that some pendants are sold individually without a chain. Be sure to review the product description before purchasing.

What's the Difference Between Stamping and Engraving?

Both stamping and engraving are ways to personalize jewellery, but the techniques and finished appearance are different.

Hand Stamping

Hand stamping involves pressing individual metal stamps into the surface of a jewellery piece to create letters, numbers, or symbols.

Because each impression is made individually, stamped designs may feature subtle variations that give them a handcrafted character.

Engraving

Engraving involves creating a design, name, date, or message directly on the jewellery's surface using specialized tools or equipment.

Engraving typically allows for finer details, more precise lettering, and a wider range of fonts and designs.

At Keira James Jewellery, available personalization methods depend on the individual piece. Please refer to the product description for specific options.

Can I Personalize Jewellery With Different Languages or Alphabets?

We love that meaningful messages come in many languages.

Depending on the design and personalization method, we may be able to accommodate different languages, characters, or alphabets.

Certain fonts, symbols, and characters may not be compatible with all jewellery styles or engraving equipment.

If you're interested in a specific language or character, please contact our Customer Care team before ordering so we can confirm what's possible.

Can I Create Jewellery Using Handwriting?

Handwriting is one of the most personal ways to preserve a meaningful message, signature, or memory.

For designs where handwriting personalization is available, we recommend following these guidelines when submitting your sample:

• Use dark ink on clean, plain white paper.

• Ensure the writing is clear and easy to read.

• Take a high-quality photo or scan in good lighting.

• Avoid shadows, blurry images, or heavily lined backgrounds.

• Keep your message within the character or size limits provided.

Handwriting personalization is subject to design availability and approval. Please contact our team to confirm whether your requested piece can accommodate this option.

How Long Does Personalized Jewellery Take?

Personalized and made-to-order jewellery requires a little extra time to create.

Please allow approximately 2–3 weeks for production before shipping, unless otherwise specified on the product page.

Shipping times are additional to production times.

We recommend ordering early if your piece is intended for a birthday, anniversary, holiday, or another special occasion.

Can I Change My Personalization After Ordering?

If you need to make a change to your personalization details, please contact us as soon as possible.

We'll do our best to accommodate changes before production begins.

Once your piece has entered production, changes or cancellations may no longer be possible.

We recommend carefully reviewing all spelling, dates, initials, and personalization details before completing your order.

Can I Return or Exchange Personalized Jewellery?

Because personalized and custom-made jewellery is created specifically for you, these pieces are generally considered final sale and are not eligible for change-of-mind returns or exchanges.

If your jewellery arrives with a manufacturing defect or an error on our part, please contact our Customer Care team so we can review the issue and arrange an appropriate solution.

Your rights under applicable consumer protection laws remain unaffected.

Need a Little Inspiration?

Not sure which birthstones to choose or how to create a meaningful combination?

Our Customer Care team is always happy to help you explore the possibilities.

Your story. Your style. Your jewellery.